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Introduction to the NDIS

Introduction to the NDIS: What It Is, Eligibility Criteria & How to Apply (2025 Guide)

The National Disability Insurance Scheme (NDIS) is Australia’s national program designed to support people living with a permanent and significant disability. This guide explains what the NDIS is, how eligibility works, how to apply, and how long the NDIS application process usually takes.

What Is the NDIS?

The NDIS (National Disability Insurance Scheme) provides individualised funding packages to help eligible Australians access the supports they need to live more independently and participate in their communities.

NDIS funding may include:

Daily living and personal care
Therapy and allied health services
Assistive technology and mobility equipment
Community participation
Transport supports
Home and living supports

The NDIS aims to give participants choice and control over the type of supports they receive and the providers they work with

Who Is Eligible for the NDIS?

To become an NDIS participant, a person must meet all the following criteria:

You must be under 65 years old when applying.

You must be:

•An Australian citizen,

•A permanent resident, or

•A Protected Special Category Visa holder.

You must have a disability that is:

•Permanent (lifelong)

•Significant enough to impact daily tasks

•Likely to require ongoing supports

The NDIS may also support people through the Early Intervention pathway when early support reduces long-term needs.

How to Apply for the NDIS: Step-by-Step

1. Call the NDIS

Begin your application by calling 1800 800 110 to start your Access Request.

2. Complete the Access Request Form

You may receive the form by email, post, or with assistance over the phone.

3. Gather Supporting Evidence

You will need medical or allied health reports from:

•Your GP

•Specialists

•Psychologists

•Occupational therapists, physiotherapists, speech therapists

These reports should describe your disability, how long you’ve had it, and how it affects daily activities.

4. Submit Your Application

You can submit your form via email, post, or in person at an NDIS office

How Long Does the NDIS Application Take?

Processing times can vary, but the NDIS aims to make an eligibility decision within 21 days after receiving all required evidence.
Applications may take longer if additional documentation is needed or if your disability is complex.

What Happens After You Apply?

You will be contacted to schedule your NDIS planning meeting, where you discuss your goals and the supports you need.
This meeting helps determine what will be included in your first NDIS plan.

You can request a review or provide further medical evidence.

How Do You Know If You Are Eligible?

You might be eligible if:

Your disability impacts daily tasks such as mobility, self-care, communication, or social participation
You require long-term support
Your condition is permanent
You meet the age and residency rules

If you’re unsure, a GP or health professional can help guide you.

NDIS Official Contact Details

For accurate and up-to-date information about the NDIS, visit the official channels:

🌐 NDIS Website: www.ndis.gov.au

📞 NDIS Helpline: 1800 800 110